Hack for LA – UX Researcher, Open Community Survey project

Challenge: To avoid duplicating effort in external interviews, update the research plan to incorporate the needs of other teams and internal stakeholders.

How I helped: Interviewed internal stakeholders, identified patterns. Updated research plan with new questions.

Solution: Updated research plan includes questions that address the needs of Hack for LA’s revenue, marketing, and website teams.

People involved: Hack for LA Executive Director, product managers, other UX researchers, project team